Privacy Policy

Last Updated: August 12, 2026

This Privacy Policy explains how AUTOWIN handles information submitted through this website, business inquiries, quotation requests, downloads and related communications. It is intended for customers, prospects, suppliers and other business contacts who interact with AUTOWIN online.

1. Information We Collect

We may collect information that you provide directly to us and limited technical information generated when you use the website.

Business contact information such as name, company, job title, email address, phone number, country and preferred contact method.
Inquiry and quotation information including product interests, quantities, target specifications, application details and requested delivery requirements.
Files and technical materials you choose to upload, such as drawings, photos, specifications, RFQ documents and sample references.
Website usage information such as browser type, device information, pages viewed, referring pages and basic diagnostic logs where available.

2. How We Use Information

We use information for legitimate business purposes connected with responding to inquiries, supporting customers and operating our website.

To review RFQs, prepare quotations, confirm technical requirements and respond to product or application questions.
To provide catalogs, technical documents, certificates, samples and other requested resources.
To communicate about current or potential orders, production, quality, shipping, after-sales support and related services.
To maintain, secure and improve the website, forms, search functions and content.
To comply with applicable legal, tax, accounting, security and record-keeping obligations.

3. Cookies and Similar Technologies

The website may use cookies or similar technologies needed for core site functions, analytics, security and performance. Your browser settings may allow you to block or delete cookies, although some website functions may then operate differently.

4. How Information May Be Shared

AUTOWIN does not sell personal information to advertisers. Information may be shared only where reasonably necessary for business operations or legal compliance.

With internal teams and authorized personnel who need the information to respond to your request.
With service providers supporting website hosting, email, customer communications, analytics, logistics or other business systems, subject to appropriate confidentiality expectations.
With manufacturing, testing, logistics or technical partners when necessary to evaluate or fulfill a specific request, quotation or order.
When disclosure is required by applicable law, regulation, court order or a valid governmental request.

5. International Business Communications

AUTOWIN serves international B2B customers. Information submitted through the website may therefore be accessed, processed or stored in countries different from your own when needed to respond to inquiries, manage business communications or provide services.

6. Data Retention

We retain business contact, inquiry and transaction-related information for as long as reasonably needed for the purpose for which it was collected, for follow-up on customer requirements, for record keeping, or as required by applicable obligations. Technical files that are no longer needed may be deleted or archived according to business requirements.

7. Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure, so users should avoid submitting information that is not necessary for the business request.

8. Your Choices and Requests

Depending on applicable law and the nature of your relationship with AUTOWIN, you may request access to, correction of, or deletion of certain information, or ask us to stop non-essential communications. We may need to retain limited information where required for legitimate business, contractual or legal purposes.

9. Third-Party Links

This website may link to external websites, logistics providers, social networks or other third-party services. AUTOWIN is not responsible for the privacy practices or content of third-party websites. Please review their policies before providing information to them.

10. Updates to This Policy

We may update this Privacy Policy when our website, business processes or legal requirements change. The current version will be posted on this page with the updated date.

Questions About Privacy?

For privacy questions or requests related to information submitted through this website, contact the AUTOWIN team.

Contact AUTOWIN